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613.319.6767

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POLICIES

Our Privacy Statement

We collect personal information from our customers in the regular course of doing business. This page answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

What personal information do you collect about me?

We collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Payment card number
  • Payment card expiry date
  • Purchase history
  • Customer satisfaction info

When you visit our web site, we also collect:

  • what pages you visit on our site and what links you click on

How do you use this information?

The main reasons we collect personal information from you are:

  • Complaints
  • Credit verification
  • Customer relationship management
  • Customer service
  • Delivery services
  • Orders
  • Returns
  • To complete a sale/transaction
  • Warranties

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

To complete a sale/transaction

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Payment card number
  • Payment card expiry date

Customer service

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Purchase history

Customer relationship management

  • Customer satisfaction info

Delivery services

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address

Warranties

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Purchase history

Returns

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Purchase history

Orders

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Purchase history

Complaints

  • Customer satisfaction info

 

Sharing of Personal Information with Third Parties

We do not share your personal information with any third parties.